Terms and Conditions

Agreement

Creating an account or playing at DuckyLuck, for real money or for fun, is a binding agreement that you understand and accept these terms. We may adjust them to fit new bonuses, games and promotions, so check back from time to time. If one clause becomes invalid, all the others still apply.

Who can play

Our Terms set the minimum age at 18, and our services are limited to users aged 21 and over. Individuals from a long list of countries are unable to play with us, and Canada is on that list. You are responsible for checking that you may legally visit and play at DuckyLuck where you live before you register.

Your account

We allow one account per household. Another member of the household who wants to play should contact us first. Every detail you give us has to be accurate, and if we find information to be false we may suspend the account, deplete funds and hold withdrawals while we investigate. Keep your login details confidential, as access by anyone else breaks this agreement.

Fair play

Cheating with electronic, mechanical or robotic devices is strictly forbidden. Players suspected of it may be banned, their accounts shut down and their winnings confiscated. An account linked to fraudulent activity is voided, and advantage play with software or similar techniques can lead to closure and loss of winnings.

Deposits and withdrawals

We may ask for identification linked to any deposit or withdrawal, before or after it is made. Unless we state otherwise, you play through each deposit once before you ask for a withdrawal. The minimum withdrawal is $25, and available methods depend on your country of residence. Bank fees on withdrawals are your responsibility, and we can deny a withdrawal from a deposit that ended in a charge back.

Inactive accounts

After 6 consecutive months without a sign-in an account is inactive, and we let you know 30 days beforehand. After 12 months it is dormant. Inactive and dormant accounts pay a monthly fee equal to €100 in your currency or 5% of the balance, whichever is larger.

Confiscation

We may confiscate pending cash or a balance when there is more than one account per player, when the account name and the card name differ, when you withdraw before a promotion has concluded, when information is deceptive, when a player is under age or lives where online gambling is illegal, when someone else uses the account, or when play points to cheating, syndicates or bonus abuse.

Promotions

Some offers are not open to players from certain countries because of fraud risk. Promotions run for a set time, use Eastern Standard Time and cannot be moved to another account. Match deposit promotions must be requested before the deposit, and the bonus money in them is non-cashable unless we say otherwise.